Columbus Global | Articles

How to strengthen customer service and improve production quality

This is how AI helps manufacturing service teams deliver faster, more accurate support by streamlining access to technical data and breaking down silos for better customer outcomes.

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How AI is improving field service for manufacturers

This is how AI helps manufacturing field service teams reduce admin work, identify the right resources, and resolve issues faster to boost first-time-fix rates and customer satisfaction.

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Long Service at Columbus: 60 Years of Insight

Discover what keeps Columbus colleagues growing and thriving after 15+ years. Real career stories, lasting impact, and why long service means more than loyalty.

People Stories

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How to improve your planning efficiency in the food and beverage industry

In this article, we examine the evolving role of demand and supply forecasting in the food and beverage industry, outlining its key benefits, common hurdles, and practical strategies to improve planning efficiency.

Solving Spreadsheet-Induced Headaches: How to Automate Data Processes

In a world saturated with data, businesses are increasingly turning to spreadsheets for organizing, analyzing, and reporting. Yet, the manual handling of spreadsheets can be as much a curse as a blessing.